
The cornerstone of UK tenant protection law. Understand your rights and your landlord's legal obligations to maintain your home in a safe, habitable condition.
Start Your ClaimThe Landlord and Tenant Act 1985 is a fundamental piece of UK legislation that sets out the legal duties of landlords in relation to the repair and maintenance of residential properties. It applies to most private and social tenancies in England and Wales and forms the primary legal basis for housing disrepair claims.
Implies a covenant into every tenancy that the property is fit for human habitation at the start of the tenancy and will remain so throughout. This applies to tenancies with annual rents below the prescribed threshold.
The most widely used provision. Requires landlords to keep in repair the structure and exterior of the dwelling, including drains, gutters and external pipes; installations for water, gas, electricity and sanitation; and installations for space heating and water heating.
Prevents landlords from including clauses in tenancy agreements that attempt to remove or reduce the repairing obligations imposed by Section 11. Any such clause is void and unenforceable.
A landlord's obligation to repair only arises once they have been given notice of the disrepair. This is why documenting and formally reporting issues to your landlord in writing is critical to any claim.
Section 11 creates a clear, non-negotiable list of repair obligations that apply to virtually all residential tenancies under 7 years.
Walls, roof, foundations, external doors, windows, and the overall structural integrity of the building.
External pipes, gutters, downpipes, and drainage systems that serve the property.
Pipes, taps, cisterns, and all installations for the supply of water to the property.
Gas pipes, electrical wiring, sockets, fuse boards, and all related supply installations.
Boilers, radiators, central heating systems, and any fixed heating appliances.
Baths, sinks, toilets, basins, and all sanitary fittings and their associated plumbing.
Send a written notice to your landlord (email or letter) describing the disrepair clearly. Keep a copy. The landlord's obligation to repair only begins once they have been notified.
Give your landlord a reasonable period to carry out the repairs. What is "reasonable" depends on the severity — urgent issues like no heating in winter may require days; minor issues may allow weeks.
Take dated photographs of all disrepair. Keep records of all correspondence. Note any health impacts, costs incurred, or damage to belongings caused by the disrepair.
If the landlord fails to act, send a formal Letter Before Action citing Section 11 of the Landlord and Tenant Act 1985. This is a legal requirement before starting court proceedings.
If the landlord still fails to act, you can issue a claim in the County Court using the N1 Particulars of Claim form. Our platform generates all these documents for you.
Extended and strengthened tenant protections, giving tenants the right to take direct legal action against landlords.
Imposes a duty of care on landlords for injuries or damage caused by defects in the property they are responsible for maintaining.
If your landlord has failed to carry out repairs under the Landlord & Tenant Act 1985, you have the right to claim. Our platform generates all the documents you need to pursue your claim.
Start Your Claim TodayNot legal advice. For legal guidance, consult a qualified solicitor.